All NENO sponsorships are solely on NENO services and NENO product offering.

• We are dedicated to operating the business with the utmost honesty and strong corporate control. Hence, we practice a “No Gift Policy”, that forbids and prohibits our employees from giving or receiving presents of any kind while interacting with suppliers, clients, business partners, vendors, regulators, potential customers, and potential suppliers or any third parties. 

• By adhering to this guideline, it enables us to uphold moral corporate conduct, work ethic, moral standards in both our professional interactions and business dealings, while also preventing any potential conflicts of interest.

• We appreciate your ongoing support and adherence to our  "No Gift Policy" .

Please read these Terms and Conditions carefully before using the services offered by NENO Sdn. Bhd. (“NENO”) or (“We”, “Us”, “Our” or Our Social Mission), a company incorporated under the laws of Malaysia. 

These Terms of Use, hereinafter referred to as "Terms and Conditions" or "T&C" or "Terms" or "Agreement," along with any other Policy or Statement or Information that may be placed on this website, hereinafter referred to as "Company" or “Website”, “Sponsorship Platform”, “Organiser” or “We” or “Us,” as modified or amended from time to time, are a binding contract between the company and you, the one who contribute or sponsor hereinafter referred to as “Sponsor(s)” or “Contributor(s)”.

Figure 1 demonstrates the Sponsorship Process Flow as a guidance for Sponsors or Contributors. Sponsors or Contributors can make payment through eCommerce by opting for Pay-for-Impact tab or book a Free Consultation Session, accessible via NENO website. Sponsors or Contributors (Individual / Organisation) can choose to sponsor NENO Social Mission (Outreach, Academy, Gig) for an individual / a group / a community. NENO also receive sponsorship in-kind in the form of medical / rehab products to be distributed to the targeted beneficiaries.  After the sponsorship transaction, Sponsors or Contributors will receive LHDN Tax Exemption and be able to view the NENO Impact Report on the website once the Social Mission program is completed.

• The primary point of contact for any of sponsorship activities will be through NENO as the Organiser / Platform Owner. Sponsors / Contributors are restricted or prohibited from sharing contacts or communicating directly with Care recipients or targeted beneficiaries and vice versa. 
  

d) Privacy Notice

• Trust that all collection and processing of personal data is as per our Privacy Notice. 
  

Please read these Terms and Conditions carefully before using the services offered by NENO Sdn. Bhd. (“NENO”) or (“We”, “Us”, “Our” or Our Social Mission), a company incorporated under the laws of Malaysia. 

These Terms of Use, hereinafter referred to as "Terms and Conditions" or "T&C" or "Terms" or "Agreement," along with any other Policy or Statement or Information that may be placed on this website, hereinafter referred to as "Company" or “Website”, “Sponsorship Platform”, “Organiser” or “We” or “Us,” as modified or amended from time to time, are a binding contract between the company and you, an NGO entity form under Societies Act 1966 who donates hereinafter referred to as “NGO Partner(s) or NGO”.

Figure 3 demonstrates the NGO Process Flow as a guidance for NGO. Funds received via Pay-for-Impact tab in NENO Commerce Site will be transferred to the NGO in the same amount. Once the transaction status is confirmed as approved, the NGO will transfer the funds back after deduction of management fee as well as the issuance of LHDN Tax Exemption Receipt to NENO. NENO will send the LHDN Tax Exemption Receipt to Sponsor along with the NENO Impact Report.

Please read these Terms and Conditions carefully before using the services offered by NENO Sdn. Bhd. (“NENO”) or (“We”, “Us”, “Our” or Our Social Mission), a company incorporated under the laws of Malaysia. 

These Terms of Use, hereinafter referred to as "Terms and Conditions" or "T&C" or "Terms" or "Agreement," along with any other Policy or Statement or Information that may be placed on this website, hereinafter referred to as "Company" or “Website”, “Sponsorship Platform”, “Organiser” or “We” or “Us,” as modified or amended from time to time, are a binding contract between the company and you, the one who receive the contribution or sponsor or donation hereinafter referred to as “Targeted Beneficiary(ies)” or “Care Recipient(s)”.

a) Outreach Beneficiaries : 

• Elderly

• Person with disability

• Poor and hardcore poor individuals

b) Gig Beneficiaries :

• Social Care Providers 

• Social Workers, Untrained Caregivers, Family Carers, NGO communities, Social Enterprise

• B40 Community 

• Pensioners, Person with Disability, Disadvantages Youths, Single Parents, Woman re-enter Workforce

c) Training Beneficiaries : 

• Underserved Gig Workers

• Underserved Communities

• Public

Figure 4 demonstrates the Targeted Beneficiary Process Flow as a guidance for Targeted Beneficiaries. NENO will refer the source of the beneficiary list to Jabatan Kebajikan Masyarakat (JKM), Community Leaders, etc. for status verification. Next, Community Outreach is conducted to brief on subsidized healthcare services and training offered by NENO for underserved community. An agreement form will be distributed by NENO to be filled out by beneficiaries. Lastly, NENO will run Social Mission Activities only for eligible beneficiaries and publish the activities in our Impact Report.

• Service fulfilment / product delivery of NENO sponsorship initiative will conform to NENO Service Policy. 
  

• Sponsor confirmation, fulfilment, cancellation, modification, and refund will be discussed and communicated effectively between sponsor / contributor and targeted beneficiaries.