NENO
NENO
Mobile Healthcare Platform
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NENO Health Companion (Hourly / Daily)
NENO Health Companion (Hourly / Daily)
NENO Health Companion (Hourly / Daily)
NENO Health Companion (Hourly / Daily)
NENO Health Companion (Hourly / Daily)
NENO Health Companion (Hourly / Daily)
NENO Health Companion (Hourly / Daily)
NENO Health Companion (Hourly / Daily)
Health Companion (Hourly / Daily)
NENO Health Companion (Hourly / Daily)
NENO Health Companion (Hourly / Daily)
NENO Health Companion (Hourly / Daily)
NENO Health Companion (Hourly / Daily)

Health Companion (Hourly / Daily)

Non-returnable
MYR190.00 - MYR310.00
This service provides a companion to accompany you to healthcare appointments or visits. It includes pick-up, driving, waiting, drop-off, assistance with mobility, and help with communication throughout your visit.
Duration of Companion
2 Ways Transportation Option
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Product Details
Specifications

Description:


  • Service is provided by Trained Community Companion.

  • Two (2) ways transportation companionship to healthcare premise such as Hospital, Clinic, Rehabilitation Centre or Dialysis Centre.

  • Pick-Up, Driving, Waiting, Drop-Off. 

  • Assisting in physical moves / mobility on bed, wheelchair or walking sticks.

  • Companionship in transportation.

  • Companionship throughout the healthcare appointment / visit.

  • Assisting in communicating with people.

  • Record keeping, if any.

  • Transportation by companion's car, own car with fuel or e-Hailing.

  • For mobility service, click here.

  • Do not include any Doctor / Nurse / Therapist home visit services.

  • Do not include Home Care services by Caregiver (Community / Nurse). 

  • Do not include Home Help / Home Maker services for house chores or tasks to maintain the household i.e. meal preparation, laundry, and other housekeeping items. 


Companion Duration Options: 


  • Minimum:  3 Hours 

  • Maximum:  6 Hours 


Service Rate (Hourly / Daily): 


3 Hours

  • Client's Own Vehicle / e-Hailing: RM190

  • Companion’s Vehicle | Within 15 KM: RM205

  • Companion’s Vehicle | 15.1 KM - 30 KM: RM220

  • Companion’s Vehicle | 30.1 KM - 60 KM: RM250


4 Hours

  • Client's Own Vehicle / e-Hailing: RM210
  • Companion’s Vehicle | Within 15 KM: RM225
  • Companion’s Vehicle | 15.1 KM - 30 KM: RM240
  • Companion’s Vehicle | 30.1 KM - 60 KM: RM270


5 Hours

  • Client's Own Vehicle / e-Hailing: RM230

  • Companion’s Vehicle | Within 15 KM: RM245

  • Companion’s Vehicle | 15.1 KM - 30 KM: RM260

  • Companion’s Vehicle | 30.1 KM - 60 KM: RM290


6 Hours

  • Client's Own Vehicle / e-Hailing: RM250

  • Companion’s Vehicle | Within 15 KM: RM265

  • Companion’s Vehicle | 15.1 KM - 30 KM: RM280

  • Companion’s Vehicle | 30.1 KM - 60 KM: RM310


Additional requests:

  • NENO e-Hailing Booking Arrangement: RM50
  • Additional KM: RM1 / KM
  • Charges does not include parking and toll fee
  • Inform and obtain approval for any planned stop points before the journey.


Rate inclusive of: 


  • Health Administration
  • Gig Worker Management 
  • SOCSO Self-Employment Social Security Scheme Protection
  • Access to e-Healthcare Record


Book a Free Tele-Consultation session / WhatsApp Chat with us to discuss available service or end-to-end home healthcare packages to offset some of the cost.


Terms and Conditions


Kindly read our Service Policy and Privacy Notice before subscribing to our services.


  • Service fulfillment at the client's location within 14 business days after payment.

  • Service care providers are Trained Community Caregivers (School leavers, pensioners, single parents, women re-enter workforce, unemployed graduates, etc).

  • Only with full payment the appointment will be confirmed and processed.

  • Any postponement of service appointment must be at least 5 hours before the arrival of the service provider. 

  • Any cancellation made by clients will result in a 30% non-refundable charge from the service fee.

  • By subscribing to our services, clients are contributing directly to NENO Social Mission.


NENO Social Mission:


  • 51% of accumulated profit from paid services and products in NENO eCommerce goes to Social Mission.

  • One third or 30% of NENO gig workers are from targeted beneficiaries from the B40 communities. They are trained and empowered to become community caregivers and generate income from the service to the clients.


For any enquiries, you may chat via WhatsApp with our Health Admin at NENO Hotline.

Service Policy
  • Service Fulfilment
    within 14 business days
  • Payment Term
    Full Payment / Installment
  • Refund Term
    Non-Refundable
Service
  • Service Provider
    Social Care (Trained Community Caregiver and Companion)
  • Medium
    Return Trip Home & Healthcare Premise
  • Duration
    Varies
  • Service / Care Package
    Available
  • Pay-For-Impact
    More than 50% of Social Care provider are from NENO Social Mission Targeted Beneficiaries
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